Frequently Asked Questions
What's included in the free plan?+
The free plan includes a full GP check-up (10 security questions), browser penetration test (8 real-time checks), AI-powered diagnosis, and PDF report export. No credit card required. Upgrade to Pro for dashboard access, deep scans, and Lab tools.
What is a deep scan?+
A deep scan runs server-side security tools against a domain you own — including port scanning (nmap), TLS analysis, HTTP header auditing, DNS checks, vulnerability scanning (nuclei), subdomain enumeration, and origin exposure detection. Results are much more detailed than browser-only checks.
What is the Scan Lab?+
The Scan Lab gives you access to all 17 security scanning tools including WAF bypass testing, API fuzzing, web app vulnerability scanning, OWASP checks, and AI/LLM security testing. You can run individual tools or combine them, save results, and create tickets.
Can I scan any website?+
You may only scan domains and systems you own or have explicit authorization to test. Unauthorized scanning may be a criminal offence. Deep scans require consent confirmation before running.
How does billing work?+
Plans are billed monthly or annually in AUD (Australian Dollars), excluding GST. Annual plans save approximately 17% compared to monthly. You can cancel anytime — no lock-in contracts. Payments are processed securely via Stripe.
Can I upgrade or downgrade?+
Yes, you can change your plan at any time. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of your current billing cycle.
Is there an API?+
Business and Enterprise plans include API access for programmatic scanning, report generation, and integration with your existing tools. Full API documentation is available at /docs/api-reference.html.